How violetmoss-niche handles your information
This policy explains how we collect, use, and protect personal information when you interact with our services. We keep the approach practical and transparent.
Information we collect
We only collect what is needed to provide guidance and improve service delivery.
Contact details
Name, email address, and preferred communication details shared by you.
Case context
Details about your benefit situation and documents you provide for review.
Usage data
Anonymous site activity data used to improve user experience and content clarity.
How we use information
- Provide benefit guidance services and respond to inquiries
- Prepare case summaries and evidence checklists
- Improve content, resources, and service quality
Lawful bases
We process personal data under consent, contract, and legitimate interest depending on the service requested. You can withdraw consent at any time.
Data retention
We store information only for as long as it is needed to deliver services or meet legal obligations. When no longer required, data is securely deleted.
Sharing and disclosure
We do not sell personal data. We share information only when required for service delivery or where legally obligated, and only with trusted partners under confidentiality agreements.
Your rights
You can request access, correction, deletion, and restriction of your personal data.
Access and portability
Request a copy of the data we hold about you in a readable format.
Correction
Ask us to update inaccurate or incomplete information.
Erasure
Request deletion of data that is no longer required for services or legal duties.
Contact about privacy
For privacy questions or requests, email us at [email protected] and we will respond within a reasonable timeframe.